At the risk of starting the year off with doom and gloom, this is a topic that’s becoming increasingly important. Whether it’s personal uncertainties leaking into the workplace or your employees have concerns about the business or their place in it, many of them are...
You spend a lot of time encouraging everyone else. Your customers. Your team. Your family. Even total strangers on social media. Today, it’s your turn. Before the year gets away from you, give yourself a gift that costs nothing and can pay off all year long: write a...
Small Business Season brings a beautiful rush or familiar faces and new customers. Your business is abuzz with activity and you’re doing the hard work. You’re showing up. And yet, you could be leaving opportunity on the table simply because life gets busy and...
Even with concerns about the economy being on every newscaster’s lead story, the holidays haven’t been cancelled. Your customers are still planning to celebrate. The question is not “Will they spend?” It is “Where, how, and with whom?” Here is the good news: national...
Repeat customers are critical for small businesses. Over time, they spend more, cost less and help promote your brand. Even if they make up a small portion of your customer base, loyal patrons generate essential revenue. They also have a higher average order value...
The holiday season is a make-or-break time for many small businesses. Shoppers are ready to spend, but they’re also pulled in countless directions—online sales, big-box discounts, and time constraints that make convenience one of the biggest factors in their spending....
You already know this but you will never out-doorbuster the big box stores. You are not supposed to. Your power is not in pallets of TVs sold near cost to get people in the door. It is in how people feel when they walk through your door. If you lean into experience,...
By monday.com When you lead a team, you know the daily pressures of managing leadership goals, prioritizing the right initiatives, and keeping your team members motivated and engaged. But today, more than ever, the success of your efforts hinges on one crucial factor:...
We’re fast approaching the time of year where it can like you’re running a marathon on a tightrope. Customers need attention. Promotions are queued up to be launched (or designed). Your inventory is giving you nightmares and you have huge goals for the end of the year.