If you’re a small business owner, you probably didn’t wake up one morning and declare, “Today, I’m going to be an executive.” That would’ve required time for reflection and who has that when you’re running a business? Most entrepreneurs don’t get that luxury. One day...
When a business joins a local chamber of commerce, it isn't just joining a club. It is sending a message to the community. A study by the Schapiro Group shows that being a chamber member acts like a "seal of approval." It helps customers trust a business more and...
Small business owners are usually not short on ideas. You have them in the shower, in the car, halfway through a client call, and even in the middle of the night. Ideas for a new service. A better way to onboard customers. A partnership you should pursue. A social...
At the risk of starting the year off with doom and gloom, this is a topic that’s becoming increasingly important. Whether it’s personal uncertainties leaking into the workplace or your employees have concerns about the business or their place in it, many of them are...
You spend a lot of time encouraging everyone else. Your customers. Your team. Your family. Even total strangers on social media. Today, it’s your turn. Before the year gets away from you, give yourself a gift that costs nothing and can pay off all year long: write a...
Small Business Season brings a beautiful rush or familiar faces and new customers. Your business is abuzz with activity and you’re doing the hard work. You’re showing up. And yet, you could be leaving opportunity on the table simply because life gets busy and...
Even with concerns about the economy being on every newscaster’s lead story, the holidays haven’t been cancelled. Your customers are still planning to celebrate. The question is not “Will they spend?” It is “Where, how, and with whom?” Here is the good news: national...
Repeat customers are critical for small businesses. Over time, they spend more, cost less and help promote your brand. Even if they make up a small portion of your customer base, loyal patrons generate essential revenue. They also have a higher average order value...
The holiday season is a make-or-break time for many small businesses. Shoppers are ready to spend, but they’re also pulled in countless directions—online sales, big-box discounts, and time constraints that make convenience one of the biggest factors in their spending....