Customer expectations are changing faster than ever and with back-to-school and gift-giving fast approaching, it’s now more important than ever to understand what’s driving buying decisions. Customers are shopping more intentionally, comparing prices more carefully,...
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18 Steps to Starting a Business
If you're thinking about starting a business, here's a step-by-step guide to help you through the process. By: Jamie Johnson , Contributor Starting and growing a business is difficult, and you’ll have to deal with numerous challenges and uncertainty. That’s why it’s...
Are You Still Doing These 5 Tasks Yourself?
How many of your daily business tasks are things you do to keep your business open, not to advance it forward? If you’re like many entrepreneurs probably a good portion of them. While there’s a strange sense of pride in saying, “I do everything myself,” there comes a...
This One Thing Still Beats Any Algorithm
There’s no shortage of technology available to today’s business owners and if you can’t find what you need today, wait around a minute and it will undoubtedly appear. (If not, the tech exists that you could probably create it yourself with some AI coding tool.)...
Your Business Has Changed. Has Your Insurance?
When you first opened your business, you probably checked a long list of boxes. Business license? Done. Website? Yep. Insurance? Handled. But here’s the thing about your businesses—you’re probably not the same business today as you were when you opened. Not if you’re...
Are You Accidentally Killing Your Business’ Unique Value Proposition?
Most businesses don’t lose their edge in one dramatic, cinematic moment. They lose it quietly. A tweak here. Following a trend there. A consultant recommendation that sounds smart but doesn’t fit. A few AI-generated ideas pasted into the marketing plan with the...
How to Turn One Happy Customer Into Three New Leads
Hopefully, your happiest customers are already doing some marketing for you. Maybe they’re mentioning your business to a neighbor or tagging you in a post. Perhaps they’ve told a friend, “You should call them.” The problem is that most small businesses leave those...
Smart Ways to Use Summer Interns in Any Business
Summer is a great time to consider the advantage of temporary labor. You know that project you’ve been putting off? How about the organization structure you wanted to build? What about that technology trial? Or maybe there's something you’ve been doing that could...
7 Ways to Capture Tax Refund Dollars This Month
Tax refund season creates a short spending window. The IRS writes that most refunds are issued within 21 days, and people can start checking status shortly after e-filing through the IRS refund tracker. In other words, your future customers are getting a little...









